Founded in 2016, EyeTrak is an innovative solution to understanding more about your patient experience. With increases in competition, healthcare companies primarily attribute the patient experience as being their number one differentiating point. Thus, getting a full picture of exactly what that is, is crucial to business success.
With a plethora of survey options available on the market, many are time consuming, expensive and tedious to implement. In addition to that, the average response rates end up being between 10-15%, which only gives businesses a narrow perspective on their environment.
Through EyeTrak, we invite your patients to “experience your environment” through an interactive survey application that is sophisticated but also user friendly. With all the functionality to capture your metrics, and the analytics to display your data, EyeTrak is the application that your business needs to understand and transform your patient experience.